Please feel free to contact us at any time if you have any questions or concerns. Our dedicated customer service team is available to assist you with everything from ordering to tracking delivery and providing product details. Even if everything is fine for you, we would still appreciate your feedback. Your opinion is very important to us and we strive to continually improve to serve you better.

After Purchase: If you need assistance with product logistics, exchanges or other questions after purchase, please do not hesitate to contact us at service.eu@sylvoxtv.com .

Before Purchase: For pre-purchase questions, such as multiple unit purchase requests or product specifications, please feel free to contact us at presale.eu@sylvoxtv.com.

On working days we aim to respond within 24 hours. Please understand that our response time may take up to 48 hours during the holidays. Thank you for your patience and understanding.

Service-Hotline: +494074306818

(Monday-Friday, 9:00 a.m. - 1:00 p.m. CET)

German Camp 1: Am Rosenbaum 29, 40882 Ratinge, North Rhine-Westphalia
German Camp 2: Buchenhofenerstr. 21, 42329, Wuppertal, Germany
UK-Lager: Unit 49a Portmanmoor Road Industrial Estate, Portmanmoor Road, CF24 5HB, Wales, Cardiff