Contact Information

Feel free to get in touch anytime if you have questions or need assistance. Our dedicated customer service team is here to help with everything from placing orders to tracking deliveries and providing product information. Even if you don’t have any inquiries, we’d love to hear your feedback—your opinions matter, and we are committed to continuously improving to better serve you.

After-Sales Support

For assistance with product logistics, exchanges, or any post-purchase inquiries, please contact us:

service.eu@sylvoxtv.com
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Pre-Sales Support

For pre-sales questions, such as inquiries about product specifications or purchasing multiple units, please contact us:

presale.eu@sylvoxtv.com
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Bulk Pricing Requests

If you are interested in bulk purchasing or special pricing, please contact us. Our team will review your request and respond within 24 hours:

presale.eu@sylvoxtv.com
Write us a message

Working Hours & Service Hotline

Monday–Friday (Mon–Fri), Berlin Time

09:00 – 14:00

Service Hotline: +49 40 743 06818
Write us a message

After-Sales Support

To provide you with faster and more efficient service, please select the appropriate email address for your inquiry and include all relevant information before submitting. We aim to respond to all messages within 24 hours.

Pre-Sales Support

To provide faster and more efficient service, please select the appropriate email address for your inquiry and include all relevant information before submitting. We aim to respond to all inquiries within 24 hours.

Request Bulk Pricing

If you are interested in bulk purchasing or special pricing, please complete the form below. Our team will review your request and respond promptly.

After-Sales Support

To provide you with faster and more efficient service, please select the appropriate email address for your inquiry and include all relevant information before submitting. We aim to respond to all messages within 24 hours.