You are welcome to contact us at any time if you have questions or concerns. Our dedicated customer service team is available to assist you with everything from ordering to tracking the delivery and providing product details. Even if everything is fine with you, we would still appreciate your feedback. Your opinion is very important to us, and we are committed to continuously improving to serve you better.

After purchase: If you need assistance with product logistics, exchanges, or any other questions after purchase, please do not hesitate to contact us at service.eu@sylvoxtv.com.

Before purchase: For questions before purchase, such as inquiries about buying multiple units or product specifications, you are welcome to contact us at presale.eu@sylvoxtv.com.

On weekdays, we strive to respond within 24 hours. Please understand that our response time may be up to 48 hours during holidays. Thank you for your patience and understanding.

Service hotline: +494074306818

(Monday-Friday, 9:00-13:00 CET)

German Camp 1: Am Rosenbaum 29, 40882 Ratinge, North Rhine-Westphalia
German Camp 2: Buchenhofenerstr. 21, 42329, Wuppertal, Germany
UK Warehouse: Unit 49a Portmanmoor Road Industrial Estate, Portmanmoor Road, CF24 5HB, Wales, Cardiff