Feel free to contact us at any time if you have questions or concerns. Our dedicated customer service team is available to assist you with everything from ordering to tracking your delivery and providing product details. Even if everything is fine on your end, we would still appreciate your feedback. Your opinion is very important to us, and we strive to continuously improve in order to serve you better.

After the purchase: If you need assistance with product logistics, exchanges, or any other post-purchase questions, please do not hesitate to contact us at service.eu@sylvoxtv.com.

Before Purchase: For questions before purchase, such as inquiries about purchasing multiple units or product specifications, feel free to contact us at presale.eu@sylvoxtv.com.

On working days, we strive to respond within 24 hours. Please understand that our response time during holidays may take up to 48 hours. Thank you for your patience and understanding.

Service Hotline: +494074306818

(Monday-Friday, 9:00 AM-1:00 PM CET)

German Warehouse 1: Am Rosenbaum 29, 40882 Ratingen, North Rhine-Westphalia
German Warehouse 2: Buchenhofenerstr. 21, 42329, Wuppertal, Germany
UK Warehouse: Unit 49a Portmanmoor Road Industrial Estate, Portmanmoor Road, CF24 5HB, Wales, Cardiff